This policy communicates detailed information about how photographer Lucy Goodwill for Lucy Williams Photography / My Heart Skipped Photography collects, stores and uses personal data throughout the process of you using this website, enquiring about a shoot, booking a shoot, carrying out a shoot, editing and delivering a shoot, and adding data (image and written details) to Lucy Williams Photography / My Heart Skipped Photography online and print portfolios (website, blog, newsletter, social media, printed brochures, price lists etc).
After your shoot I may have collected written details (via email or contact form) that may include your name and contact information, and digital photographs/ images of you (that may be identified as you) from your shoot with me. Your identifiable details come under data protection.
Data controller & processor details:
Lucy Goodwill
Lucy Williams Photography / My Heart Skipped Photography
100 Wood Lane
Chippenham
SN15 3DZ
+44 (0) 7968 097 219
info@lucywilliamsphotography.co.uk
The data I process
Your contact details, details about your shoot, images from your shoot, images that may be identifiable as you, images that may be identifiable as your company, images that may be identifiable as your clients/ guests (if event photography).
Why I process/ collect your data.
To be able to contact you regarding your shoot and to be able to consult with you regarding your shoot, pre-shoot or post-shoot services, to offer you the best service, to edit your images, to retouch your images and to deliver your images. To create products, like prints and albums, after your shoot. To add to my ongoing online and printed portfolios. I also keep your images to ensure I have your photos should you lose your images or require another copy.
You have the right to withdraw your consent at any time
You have the right to know what data I hold at any time
You have the right to have the information I hold deleted at any time
You have a right to complain to the ICO if you are concerned about how I, Lucy Goodwill, (on behalf of Lucy Williams Photography & My Heart Skipped Photography) handle your data
Find out more at: https://ico.org.uk
‘Informed consent’ is crucial and a key part of the new GDPR (data protection) legislation. Consent must be freely given, specific, informed and unambiguous.
Please read below how I may use your data with your consent.
During our first communication via this site's contact form I will collect the details you give me in my email software in order to communicate with you.
During our communication and in setting up your shoot I create a folder in my email software with your name and the date of your shoot. In setting up your session I will most likely receive your name, email address, phone number and other details – these email correspondences are kept in your folder in my email software so I can find you and communicate with you easily.
After your shoot I may send follow up email/s in relation to your shoot, online gallery, receiving your photos, and any further products you may purchase from me.
After your shoot I keep your email folder & emails connected with your shoot in my archives. I clear client details (if I haven't worked with you for some time) from my email archives.
Your contact details may also be kept in my phone so I can contact you during the time we are working together.
I don't have a formal delete date but I am mindful to delete clients that I haven't worked with for some time.
Once you've booked your shoot I create a folder on an external hard drive that is named with your name and the date of your shoot. I keep all of the digital images from your shoot in this folder. The external hard drives are stored in my home office and are only accessed by me.
I may upload a wide selection of your digital images to a password protected online gallery using The Image File for you to view and download your images. All of the images in this gallery are private (unless you choose to share your password).
In running my photography business I may use photographs taken during your shoot that may be identified as you as part of my online and print portfolios. This includes my website, social media accounts and print brochures, leaflets, business card and other printed products. I may store photos from your shoot that may be identifiable as you as an example to show to potential client
I currently print images through The Print Space and One Vision – both in the UK and compliant with GDPR, and business materials through Moo or similar printing services.
I may use images that may be identifiable as you, and details that may identify you, on the Lucy Williams Photography / My Heart Skipped Photography websites and/or blogs
https://www.lucywilliamsphotography.co.uk
https://www.lucywilliamsphotography.co.uk/portraits
https://www.lucywilliamsphotography.co.uk/latestnews
www.myheartskipped.co.uk
My Heart Skipped blog
My website is hosted via Squarespace on United States servers compliant with GDPR
I may use photos from your shoot that may be identifiable as you in my social media portfolios.
TWITTER Not currently in use
Twitter's privacy policy
FACEBOOK www.lucywilliamsphotography.co.uk
Facebook's privacy policy
INSTAGRAM www.instagram.com/lucywilliamsphotography www.instagram.com/lucymakesmyheartskip
Instagram's privacy policy
LINKED IN www.linkedin.com/in/lucywilliamsphotography
Linked In's privacy policy
GOOGLE+ . https://plus.google.com/+LucyWilliams
G+ privacy policy
PINTEREST https://www.pinterest.com/LucyWilliamsPhotography
Pinterest's privacy policy
I may store photos from your shoot that may be identifiable as you in a non-public folder on Dropbox if uploading them to use on my website, blog, social media or as part of my portfolio. Dropbox is GDPR compliant.
I may store photos from your shoot that may be identifiable as you in my phone/ iPad 'photos' folder if uploading them to use on my website, blog, social media or as part of my portfolio.
I do not automatically add you to an email newsletter. If you would like to stay up to date with my latest news and offers please sign up for my newsletter.
I may keep your email correspondence (and data contained) connected with your shoot in my electronic archives which are stored in my email software, phone and/ or on external hard drives for no less than one year.
I empty my email archives every 6 years.
I may keep your portrait photos/ digital images connected with your shoot in my electronic archives which are stored on an external hard drive, and in my online and printed portfolios.
I don't have a formal delete date but can provide one if required.
For any use unlisted here I will seek your permission in addition to this form, and will not proceed without express agreement in writing/ by email from you.
I will never sell photos from your shoot that may be identifiable as you.
Information Sharing
I may provide the information that I collect and the data generated by website cookies to third parties. Such third parties may use the information to maintain various databases for My Heart Skipped/ Lucy Williams Photography to enable me to fulfil photographic services for you and to provide you with information about products and services that may be of interest to you.
Links to Third Party Sites (see below).
I endeavour to work with suppliers and bodies that are committed to good privacy practices and who are GDPR compliant. Lucy Williams Photography is not responsible for the privacy practices or the content of those other web sites, please click on supplier names to see individual privacy policies below:
NAMES.CO.UK
Hosting & archiving Lucy Williams Photography emails including contact details
SQUARESPACE
Hosting and archiving the 'backend' of Lucy Williams Photography website and blog
MAIL CHIMP
Hosting and archiving contact details of those signed up for the Lucy Williams Photography newsletter
THUNDERBIRD
Desktop client for all of my emails including lucywilliams@mac.com, hello@myheartskipped.co.uk and info@lucywilliamsphotography.co.uk
Emails and contact details are stored on my desktop and not online. My desktop operates behind a firewall. Emails and contact details are backed up to external hard drive using time machine. My desktop is protected by a password and external hard drives are only used by me.
iCLOUD
Backing up my phone (contacts, apps, not photos), hosting and archiving lucywilliams@mac.com emails and storing contacts from my phone and my hard drive.
Storing contact details, including phone numbers and emails
Storing 'behind the scenes' images taken on my phone
Storing images ready to upload to social media
Accessing apps like Dropbox, VSCO, Pic Tap Go, social media apps etc
VSCO
App for editing images on my phone before uploading them to social media
App for editing images on my phone before uploading them to social media
Storing and archiving invoices including contact details
Storing and archiving social media images
Backing up images from my iphone
Occasionally delivering an image or sets of images to clients
Occasionally delivering paperwork & forms to clients
Occasionally delivering an image or sets of images to clients
Hosting clients' online galleries
Storing and archiving images as part of clients' online image gallery
Images are temporarily processed through Transmit, FTP software, whilst uploading for client delivery to client servers, The Image File, One Vision
I sometimes outsource my image editing work to Lavalu, an online image editing service. Images are temporarily uploaded and stored with Lavalu whilst they carry out digital enhancement
VARIOUS RETOUCHERS
I sometimes outsource my image retouching work to various retouchers. I will ensure that I confirm the services I use as GDPR compliant before moving ahead with outsourcing. I will ensure that the retouchers do not use mages identifiable as you. If they should want to use these images for portfolio use I will ensure they contact you for permission.
Printing company. Images and contact/ delivery details are temporarily stored by One Vision whilst preparing them for print and delivery.
Printing company. Images and contact/ delivery details are temporarily stored by The Print Space whilst preparing them for print and delivery.
An album designing software that is used on desktop. It connects with clients to enable choosing of images and viewing albums and connects with suppliers to enable album printing.
If you purchase an album images and data will be uploaded to the Folio servers to enable them to work on images and add them to albums (along with any accompanying text/ captions/ titles)
Photobook suppliers. If you purchase a photobook images and data will be uploaded to the Blurb servers to enable them to work on images and add them to photobooks (along with any accompanying text/ captions/ titles)
I use small information files called cookies on my website to better the user experience while visiting the website. Where applicable my website uses a cookie control system allowing the user on their first visit to the website to allow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
Please see my cookie policy here:
Lucy Williams Photography Privacy and Cookie Policy